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Softdevcompany

Psynaptech.ai

Overview

Customer care department is very inefficiently managed and a great source for collecting organic customer feedbacks but with current technologies most of the work is done manually or on the recordings after the call has ended. But with our product there will be efficient by smartly routing by a bot and generating sentiments and polarity of the customer on the call will be generated in real time due which by the end of the conversation, call's summary and customer's feedback will automatically be ready for analysis.

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