Vespio.ai

Overview

Vespio is a platform that aids sales teams in anticipating customer interest by utilising sentiment analysis and determining the success rate in meetings through the analysis of facial expressions, vocal cues, and call transcripts. The AI has the ability to dissect conversations into more manageable sections, such as: Customer pain points, Proposed solutions, Contract negotiations, Pricing discussions, Requests for testing etc. It also provides success rates for each of these topics. Sections that exhibit a success rate below 90% can be enhanced using the Supercharger, which offers improvement suggestions from top-performing sellers worldwide who have excelled in that specific area with success rates exceeding 90%. Additionally, the AI is proficient in identifying objections, assessing customer engagement, evaluating topic alignment, suggesting next steps (scheduling meetings, sending demos or contracts), analysing persuasion effectiveness and communication clarity.